Welcome to Trafford Council OPENAccess

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Registering for OPENAccess allows you to securely view and manage your Council Tax, Housing Benefit and/or Business Rates accounts.

OPENAccess enables you to see a breakdown of your accounts. You can view:

  • A statement of your account;
  • Payments that have been made;
  • Payments you need to make;
  • Details of reduction/relief;
  • A breakdown of your Housing Benefit/Council Tax Support claim if you have one;
  • If you are a landlord and you receive Housing Benefit payments you can see details of payments made.

It only takes a few minutes to register. We will email you your User ID and send a unique password in the post.

You can access your account anytime which is convenient to you. If you are registering for the first time you will need:

  • Your full name;
  • Your address;
  • Your email address;
  • Your Council Tax, Business Rates, Housing Benefit or Landlord reference number. This can be located on your bill or notification letter that you receive from the Council.